- Return Policy -

Returns can be made only for damaged or defective merchandise.

You should email us directly to care@karyamitra.com or +628113325566 upon receiving the merchandise:
  • Email us within 3 days after you receive the merchandise.
  • We will response to your email and ONLY after you get the email response you can return the merchandise and we willgiveyouthedesignated address.
  • You will then have 3 days beginning after you receive our email response to send it back.
  • Merchandises have to be remained unused and keep all tags and original packing with them.
If the merchandise you returned is sold out, we will refund your money via Bank Transfers for domestic customers.

*All the following policies are not applicable to Sale items.

Sale & Clearance items are considered final-sale items and cannot be returned.